FAQ

What should I do if something is broken or not working?

Email [email protected]! You'll usually hear back within an hour.

Who created the Jazz Heist experience?

The stellar folks at Team Handstand conceived & created the entire experience! Check them out at www.handstandwith.us.

What is "Smokey" Thompson's real name?

Smokey Thompson was born Willie-Mae Thompson – son of Clarence & Awdessa Thompson, the oldest of 5 siblings.

Why is BUNNY's name up in lights?

Bunny is our CEO's mom, and she's a mensch. The only thing we wish is that the lights could sparkle like she does!