SMS Privacy Policy

Consent and Participation

When you participate in one of our interactive stories, you agree to receive SMS messages and phone calls that lead you through a story. By providing your phone number and engaging with our service, you expressly consent to receive text messages and voice calls as part of the interactive narrative experience.

How We Use Your Phone Number

Your phone number will only be used to deliver the interactive story to you, putting you at the center of the story. We work with trusted partners and contractors to provide this service:

• Story Contractors: Including Enemies of Time and other content creators who write and develop the interactive stories
• Twilio: Our messaging service provider that sends SMS messages and voice calls to you
• OpenAI: Our AI partner that interprets the messages you send to us to understand your responses and advance the story

We do not sell or share your phone number or personal data with third parties for marketing purposes. We only use your data to power the immersive narrative experience you choose.

Message Frequency and Rates

Message frequency varies depending on your participation and the interactive story you're engaged in. You will receive messages when the story requires your input or when advancing the narrative.

Standard messaging, voice, and data rates may apply based on your mobile carrier's plan.

How to Opt Out

You can stop participation at any time using any of these methods:

• Text "STOP": Reply with "STOP" to any message and we will immediately stop texting you
• Stop responding: Simply stop sending messages to the phone number for the narrative you're playing, and your participation will naturally end

After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just text us or sign up again and we will start sending messages to you again.

Getting Help

If you need help or have questions about the service, you can:

• Text "HELP": Reply with "HELP" to any message for assistance
• Email us: Contact us at [email protected]

Data Security

We take the security of your personal information seriously. Your phone number and message data are:

• Transmitted securely using modern encryption (HTTPS/TLS)
• Stored securely with industry-standard protections
• Only accessed by authorized personnel for the purpose of delivering the interactive story experience
• Protected by our trusted service providers (Twilio and OpenAI) in accordance with their security standards

Data Retention

We retain your phone number and message history only for as long as necessary to:

• Deliver the interactive story experience you've chosen
• Maintain conversation context for story continuity
• Comply with legal obligations

When you opt out or complete a story, your data may be retained for a reasonable period for record-keeping and legal compliance purposes, then deleted or anonymized.

Supported Carriers

Our SMS service is available to customers of all major U.S. mobile carriers, including but not limited to AT&T, T-Mobile, Verizon, Sprint, and other participating carriers. If you experience any issues receiving messages, please contact us at [email protected].

Age Requirement

You must be at least 13 years of age to participate in our interactive stories. If you are under 18, you must have permission from a parent or guardian to use this service.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued participation after any changes indicates your acceptance of the updated policy.

Contact Information

For questions, concerns, or to exercise your privacy rights regarding our SMS service, please contact us:

Compliance

This SMS program complies with all applicable regulations including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and CTIA Messaging Principles and Best Practices. Our service operates with express consent from participants and provides clear opt-out mechanisms.